Refund Policy

Last updated: October 27, 2026

Every purchase comes with a 30-day money-back guarantee. If the guide isn't right for you, you can get a full refund. We just ask you to tell us why.

The guarantee

You can request a full refund within 30 days of your purchase date.
The refund covers the full price you paid.
You don't need to have finished, or even started, the guide.

How to request a refund

Use our contact form and choose "Refund request", giving the email address you used to buy. (You can also email support@studyrationale.com.)
Tell us what didn't work for you. A short note is enough, for example a topic you needed that was missing, explanations that weren't clear, questions that didn't feel like the exam, or that the format didn't suit how you study.
We confirm the refund, usually within 2 business days.

A reason is required. Refund requests without a reason can't be processed; we'll reply and ask for one. Any honest reason is accepted. We don't judge whether it's "good enough". We read every one, and they're how we improve the guide.

How the money comes back

Payments are processed by our checkout provider, Whop. Refunds go back to the payment method you used. Once we've issued it, banks and card issuers usually take 5–10 business days to show it on your statement.

After a refund, your access to the download through your Whop account ends. Please delete any copies you've saved.

After 30 days

Refund requests made more than 30 days after purchase aren't covered by the guarantee. If something is wrong with the file itself (it won't open or download), contact us at any time and we'll fix it or send a working copy.

Chargebacks

Please contact us before disputing a charge with your bank. A refund through us is faster for you, and the guarantee means there's no need for a dispute.

Your legal rights

This guarantee is in addition to any rights you have under consumer law where you live, and doesn't limit them.

Questions

Use our contact page.